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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cheryl Toepfer

July 6, 2026

5  out of  5
rating by Cheryl Toepfer
"My agent and his office staff are delightful: they make every transaction easy."
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Eric Blasius

June 29, 2026

5  out of  5
rating by Eric Blasius
"Best State Farm agent in TX! Brad & his team, especially Elijah, are well-versed on insurance. I am moving from out of state and Elijah walked me through everything, step-by-step. A total white glove service."
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Justin Katz

June 8, 2026

5  out of  5
rating by Justin Katz
"Great communication and amazing customer service!"
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Adrian Pena

May 27, 2026

5  out of  5
rating by Adrian Pena
"Elijah was a great and helpful agent, very informative and helped me go on my way to saving for car insurance! What a great guy and represents the company so well. 👍"
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Ethan Vela (E2daZ2daV)

May 18, 2026

5  out of  5
rating by Ethan Vela (E2daZ2daV)
"This guy is awesome, very respectful and extremely informative- will recommend State Farm and this Agent to anyone I know!"
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Lauren Phillips

May 6, 2026

5  out of  5
rating by Lauren Phillips
"Sophia was great! Very personable and conversational when discussing life insurance and plan options and updates. I appreciated her candid nature and guidance on what is best for my current lifestyle. Brad Herrera State Farm does business right! I trust the agents to handle my life insurance and auto insurance for the whole family. Highly recommend if you’re looking to switch carriers and have a personalized approach."
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Sharon Menzel

April 30, 2026

5  out of  5
rating by Sharon Menzel
"I've had a commercial policy with this office for 20+ years. I've been working with Lori for many of those, and have had excellent experiences. She's always knowledgeable about policies and has helped me numerous times with questions I had as well as a claim several years ago. I always know I can rely on her and she always does everything in a timely manner. I appreciate her so much!"
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Barbara Estrada

April 29, 2026

5  out of  5
rating by Barbara Estrada
"Elijah was amazing! I will definitely recommend him to friends."
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Matt Childrey

April 27, 2026

5  out of  5
rating by Matt Childrey
"I’ve worked with Sophia and Lori throughout my two years of coverage with Brad. I’ve never had any issues. They were extremely helpful onboarding, helping me pick the right level of coverage for my needs, and making sure I had all the information about the policies. I’ve also used the roadside assistance feature, which was extremely helpful for a weekday morning blowout my Honda had this Spring. I would recommend Brad’s office to anyone in need of insurance around ATX."
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Robin

March 4, 2026

5  out of  5
rating by Robin
"Great service from Kira, she was really attentive and responsive!"
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Ray D

February 18, 2026

5  out of  5
rating by Ray D
"Elijah was very helpful. Explained everything and worked quick"
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Joel John

February 16, 2026

5  out of  5
rating by Joel John
"Elijah was the best agent in helping me find insurance! He explained everything in detail for me and I would recommend him to all my friends and family!"
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Jeff Martin

January 12, 2026

1  out of  5
rating by Jeff Martin
"Don’t go to State Farm for renters insurance. Expensive and outdated model, underwriters take weeks on end to run a basic credit check; they expect you do leave your file unfrozen that whole time - Crazy! Elijah made sure to let me know I’m not a priority. Shout out to Lori though, she’s nice and helpful."
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Nicholas Wilt

January 8, 2026

5  out of  5
rating by Nicholas Wilt
"Sophia and Brad have both been wonderful. I would recommend them to anyone that I know in Texas."
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Tiba Al Khafaji

November 24, 2025

1  out of  5
rating by Tiba Al Khafaji
"sent me an offer for $92, made me cancel my current insurance, then sent me an updated offer for $176. HELLO?"
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Brad Frey

November 18, 2025

5  out of  5
rating by Brad Frey
"18 yrs prior with Geico, but they became too expensive over time. Shopped around, State Farm had by far the best rate. Gave Geico the chance to match, but they weren't interested. Extremely efficient process to change over to State Farm."
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Nai Muhinyi

November 11, 2025

5  out of  5
rating by Nai Muhinyi
"I received excellent service from Lori. She was so helpful and caring. She offered solutions and provided different options for my endeavors. Hope you get to work with her"
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William Guyett

October 31, 2025

5  out of  5
rating by William Guyett
"Working with my insurance agent Elijah was a great experience quick, easy, and stress-free. They handled my auto loan insurance efficiently and found me the best rate available. Highly recommend for anyone looking for great service and savings!"
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Amanda Lorenz

September 30, 2025

5  out of  5
rating by Amanda Lorenz
"Lori is amazing :)"
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Danny

September 29, 2025

5  out of  5
rating by Danny
"Brad is the man!"
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Beth Kaufman

August 28, 2025

5  out of  5
rating by Beth Kaufman
"Sophia was so incredibly helpful and kind with transferring my policies after moving to TX! Highly recommend!"
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Carter Grant

August 27, 2025

5  out of  5
rating by Carter Grant
"Sophia is the best! She is super responsive and helpful. She explained everything so well so that I understand my policy well and helped me get great discounts."
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Emily Love

August 22, 2025

5  out of  5
rating by Emily Love
"Sophia was awesome! She was so nice and helpful! Happy to have switched to this State Farm. Highly recommend them for your insurance needs!"
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Sally Ocean

August 19, 2025

5  out of  5
rating by Sally Ocean
"Sophia helped me and she was amazing. So friendly, prompt communicator and worked hard to get me the best deal on all my insurance policies."
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Samantha Gonzalez

July 31, 2025

5  out of  5
rating by Samantha Gonzalez
"I worked with Elijah and he was great! Super helpful and answered my many questions."