
State Farm® Insurance Agent Brad Herrera
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amanda Lorenz
September 30, 2025
"Lori is amazing :)"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Danny
September 29, 2025
"Brad is the man!"
"Thank you Danny! It has been my pleasure assisting you with your State Farm insurance needs. I look forward to assisting you in the future! "
Beth Kaufman
August 28, 2025
"Sophia was so incredibly helpful and kind with transferring my policies after moving to TX! Highly recommend!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Carter Grant
August 27, 2025
"Sophia is the best! She is super responsive and helpful. She explained everything so well so that I understand my policy well and helped me get great discounts."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Emily Love
August 22, 2025
"Sophia was awesome! She was so nice and helpful! Happy to have switched to this State Farm. Highly recommend them for your insurance needs!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sally Janowitz
August 19, 2025
"Sophia helped me and she was amazing. So friendly, prompt communicator and worked hard to get me the best deal on all my insurance policies."
"Sally! Welcome back to our office! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Samantha Gonzalez
July 31, 2025
"I worked with Elijah and he was great! Super helpful and answered my many questions."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great insurance service! If there is anything else we can do for your insurance needs, just let us know!"
Juan Botello
June 26, 2025
"I’ve been working with Sophia since my move to Austin, and she has been fantastic. Her responses are quick and detailed, and communication has been excellent. Go see Sophia—she’ll take great care of you!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lincoln Wieseman
June 20, 2025
"Elijah was very helpful - thank you!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Toni Gil
June 11, 2025
"Moving back to Texas and reached to Brad Herrera's office based on 5 star reviews. My last TX agent was not great so I was happy to connect with Sophia. Our call was great, took all of 18 mins to get everything switched from state to state and she was extremely positive and upbeat the entire call. Very happy to have choosen this location."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Christine Chiang
June 4, 2025
"Elijah was so helpful and made the process quick and easy. I really appreciated his guidance in trying to save me money and making sure I'm adequately insured."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Owen Evey
June 2, 2025
"Elijah was super helpful when selecting my auto and renters insurance. He walked me through what everything meant and made sure I had the best plan and rate possible. Gave me a very good first impression of State Farm"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Eleanor Cantu
May 9, 2025
"had struggles with my previous insurance provider, but finding State Farm was a relief. Elijah was incredibly patient and helpful—he took the time to walk me through everything and helped me set up my new insurance. I really appreciate his support and professionalism!"
"We are happy to hear that we provided you with a great experience! We look forward to assisting you with any future insurance needs!"
Lina Villarreal
May 2, 2025
"I switched from GEICO car insurance and Traveler’s home insurance to State Farm. Sofia Leckner provided excellent customer service at State Farm. She offices with Brad Herrera in Austin and went through every detail with an amazing attitude. It’s better to have an insurance that understands you as a customer. I highly recommend Brad Herrera’s State Farm Insurance in Austin, Texas, for your insurance needs."
"Thank you for allowing us to provide you with car insurance and home insurance. Welcome to our office. Talk soon!"
Ruby L
April 27, 2025
"I want to thank Sophia for making getting insurance so easy!! She’s so professional at what she does. State Farm insurance is so affordable. I’m a very happy customer"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Martin M
April 21, 2025
"Working with Elijah was an absolute breeze! He made switching my insurance so easy and stress-free. From start to finish, he was professional, knowledgeable, and incredibly helpful. He explained everything clearly, answered all my questions, and found me a great policy that fit my needs perfectly. I really appreciated how smooth and efficient the entire process was. Highly recommend Elijah if you're looking for someone reliable and easy to work with!"
"Thank you for your 5-star review! My State Farm team and I are happy to hear you had a great experience with switching your insurance!"
Zaira Alieva
April 17, 2025
"Elijah made my move from California to Texas so much easier! He transferred my policy quickly, answered all my questions with patience, and made the whole process feel seamless. Highly recommend working with him!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Zoey Dlott
April 17, 2025
"Working with Elijah at State Farm was truly a standout experience. He not only found me a fantastic deal on both auto and renters insurance, but also made my transition between states completely seamless. Elijah was incredibly knowledgeable, kind, and went above and beyond to make sure everything was handled quickly and efficiently. He made what could’ve been a stressful process feel effortless. I highly recommend him to anyone looking for an agent who genuinely cares and delivers excellent service."
"We appreciate your positive feedback! Happy to hear we met your expectations for your auto insurance and renters' insurance! If there is anything else we can do for your insurance needs, just let us know!"
Lissette “Liz” R.
April 8, 2025
"One of their clients recommended State Farm to me due to an unfortunate situation with my previous insurance. I reached out to Sofia, who answered the phone. She was extremely helpful and patient, making me feel comfortable throughout the process. I was able to get insured right away. Although I felt a bit nervous, Sofia made everything easy for me. Thank you so much!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service you were provided for your insurance needs. If you ever have any questions or need assistance, we’re here to help!"
Richard Hall
April 1, 2025
"Brad followed up quickly on a quote I requested this morning, was polite and straight to the point about what StateFarm had to offer. He got a new, happy customer out of me today."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jim Sugi
April 1, 2025
"Thanks for the quick response and all the help Elijah"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Adam Rowings
February 27, 2025
"Had a great experience switching my insurance after moving from out of state. Strong recommend!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
John Thompson
February 21, 2025
"Elijah V. is the man! He helped me secure an awesome quote and plan for my vehicle. He was incredibly responsive and answered all my questions in great detail too."
"Thank you for your 5-star review! We appreciate your business and thank you for trusting us with your auto insurance needs!"
Constantine Mavroudis
February 19, 2025
"Excellent service. Elijah was knowledgeable, friendly, efficient, and got me a great deal!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kent
February 10, 2025
"Hi, My name is Kent Conlan and I am on the Board of Directors at Woodlands 2 condos in Austin. Our condo has a general liability policy and additionally I have my car insurance and my condo unit insurance with State Farm. Lori in Brad Herrara’s office in Austin, Texas gives us exceptional customer service. She is professional, personable, and gets the job done effectively and efficiently answering my questions and solving any issues we have. In my mind, she is a highly valued customer service person Kent Conlan Woodlands 2 condos 2500 Burleson Road Austin, Tx 78741"
"Appreciate the amazing review and shout out to Lori. Happy we have been able to assist with all your insurance needs!! "